Pause and resume Smart payment recovery
Smart payment recovery now has a one-click on/off control that pauses all retries and emails without losing any settings or in-progress sequences.
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Changelog
What's new in Subi
New features, improvements, and fixes — the latest from the Subi product team.
Offer a frequency change instead of cancellation
The cancellation flow can now offer eligible customers a one-step switch to a different delivery frequency instead of cancelling.
Read more →Refer-a-Friend — turn subscribers into a referral channel
Subscribers can now refer friends from their portal — the advocate earns loyalty points, the friend gets a first-order discount, fraud checks built in.
Read more →Loyalty points now work at the point of sale
Your loyalty program now extends to Shopify POS, so in-store staff can see and apply a customer's points at checkout.
Read more →Loyalty program — reward subscribers with points and perks
Subi now has a built-in loyalty program — subscribers earn points for orders, signups, birthdays, and social follows, and redeem them for discounts.
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Win-Back campaigns — automatically win back cancelled subscribers
Timed email sequences now reach out after a cancellation with a one-click reactivation offer — targeted by cancellation reason, measured per email step.
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Customers now see product discounts on their subscription
The customer's subscription page now shows applied product discounts — label, original price, and discounted price — including win-back offers.
Read more →Analytics, right where you work — Growth & Retention hubs
The Growth and Retention hubs now open with 30-day KPI cards — new subscribers, MRR movement, churn, payment recovery — each with a drill-down chart.
Read more →Cart Drawer — a branded, configurable storefront cart
Subi now ships its own storefront cart drawer with full appearance, content, and upsell settings — no theme code required.
Read more →Auto Product Swap — automate product swaps in active subscriptions
No-code flows can now automatically replace a product in a subscriber's contract based on order number or contract contents — no manual edits.
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Mystery Box — use one product across multiple plans
The same product can now back more than one Mystery Box plan, so you can run several offers around one hero product.
Read more →A guided install wizard and a clearer pricing page
Installing Subi is now a guided 4-step wizard that adapts to your store, and the pricing page gained a live subscriber-count slider.
Read more →Volume Discount — quantity-tier discounts on the product page
A new Volume Discount plan type shows quantity-tier discounts right on the product page, with subscription discounts stacking on top at checkout.
Read more →Skip Limit — cap how many times a customer can skip
You can now cap how many times a customer can skip their upcoming billing — per month, per year, or per contract lifetime.
Read more →Promote offers in the customer portal with campaign banners
You can now add your own promotional banner sections to the customer portal's Home and Subscription Details pages.
Read more →No updates in this category yet.