Streaks — reward subscribers for keeping their subscription going
Streaks reward subscribers as they complete consecutive orders — they build toward milestones you define, and each milestone delivers a reward.
Streaks turn staying subscribed into a game your customers want to win. As a subscriber completes consecutive orders they build a streak toward milestones you set — and reaching a milestone delivers a reward. It's a new retention lever that rewards loyalty instead of only reacting to cancellations.
Set up a campaign
Create a streak campaign from a short guided wizard:
- Basic info — name your campaign.
- Streak rules — define how the streak is counted.
- Rewards — set the milestones and the reward each one delivers.
- Review — confirm and launch.
Streak campaigns apply to all subscription products in your store and are counted per subscription. You run one active campaign at a time.
What customers see
Subscribers track their streak right where they manage their subscription — the current streak, the milestones ahead, and their next milestone — inside their Shopify customer account and customer portal, and at your point of sale. When they hit a milestone, Subi delivers the reward automatically.
Streaks sit alongside Subi's other retention tools — the cancellation flow, Win-Back campaigns, and the loyalty program — giving you a positive, progress-based reason for subscribers to keep going.