New

Loyalty stacking, your call.

Retention
Control whether loyalty rewards stack with other discounts

Loyalty → Settings now includes a Discount stacking section with two independent controls: one for order discounts (manual discount codes) and one for automatic discounts. Each can be turned on or off without affecting the other.

When the order-discount toggle is on, a customer redeeming loyalty points can also apply a discount code to the same order. When it is off, the two cannot combine. The automatic-discount toggle works the same way for discounts applied automatically at checkout, such as a spend-based or free-shipping promotion.

The settings apply to all reward redemptions across your loyalty programme. Changes take effect immediately on save; rewards already redeemed before the change are not affected.

Why this matters. Running a storewide sale while your loyalty programme is active could let a customer receive a double discount without you intending it. The two toggles let you control exactly which combinations are permitted, without pausing the programme or disabling discounts entirely.

The Discount stacking settings are available to all merchants with the loyalty programme active.

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