SMS notifications for subscriptions
You can now send SMS notifications to subscribers for contract events and billing reminders — with customizable templates, an activation page, and customer opt-out and opt-in.
Subi can now reach your subscribers by text message, not just email. Turn on SMS notifications for your shop and Subi will send subscribers a text when key things happen with their subscription — and remind them before an upcoming charge. (SMS is currently in beta.)
What gets sent
- Contract events — Subi listens for subscription events and sends an SMS for the ones you've turned on, mirroring the activation page you already use for email notifications.
- Billing reminders — a scheduled reminder texts subscribers ahead of their next charge, so a renewal never comes as a surprise.
Make it yours
Customize each SMS template so the wording matches your brand and your voice. You enable or disable SMS for your whole shop from one place, and each message carries the right context for the event it's announcing.
Respect your customers' choices
Subscribers can opt out of SMS at any time and opt back in later. An SMS opt-in section on the subscription detail page lets a customer turn texts on and add a phone number themselves — and it stays hidden when your shop doesn't have SMS turned on. Pricing for SMS is shown clearly so there are no surprises on your side either.
Text messages get opened in minutes, making SMS a strong way to reduce failed renewals and keep subscribers in the loop.