Fixed

Klaviyo connection — clearer message when authorization is declined

When a merchant declines Klaviyo's authorization prompt during setup, Subi now shows a specific, actionable message so they know exactly what to do next.

Platform

When connecting Klaviyo through Subi's Settings → Integrations page, merchants who decline Klaviyo's authorization prompt now see a clear, specific message instead of a generic error.

If a merchant opens Klaviyo's permissions screen during the OAuth flow and clicks "Deny" — intentionally or by mistake — Subi previously hit a generic failure with no useful guidance. The callback now detects the access_denied response from Klaviyo and shows an actionable message:

"Authorization was declined. Please authorize access by clicking 'Allow' to enable integration."

Merchants know exactly what happened and how to retry, rather than seeing a confusing error and wondering if the connection is broken.

To connect or reconnect Klaviyo, go to Settings → Integrations in your Subi admin.

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