The contract page now offers the subscriber's own way to reschedule, skip, pause and resume

The contract page now points out when a subscriber could do the same thing themselves in the customer portal. It offers two things: turning on portal Reschedule for your shop, or sending that subscriber a portal link.

Until now, the Reschedule and Skip dialogs and the page after Pause or Resume did not mention this option. Nothing changes until you press an offer.

Where you will see it

• Reschedule dialog. If your plan includes portal Reschedule, your portal has it off, and your team has moved dates one by one at least 3 times in the last 30 days, a blue banner above the date picker offers «Let subscribers reschedule». Pressing it turns the portal setting on, and the banner turns green. You can dismiss the banner, and it stays hidden for 30 days in that browser.
• Reschedule and Skip dialogs. Where the portal allows the action and the subscriber has an email, a banner offers «Send portal link». After you send it, it reads "Portal link sent to" that email. Before, «Send portal link» existed only in the Cancel dialog.
• After Pause or Resume. Where the portal allows pausing and the subscriber has an email, the confirmation shows a green "Paused." or "Resumed." banner with «Send portal link».

A shop that matches none of these conditions sees the contract page exactly as before.

One thing to know

Turning on portal Reschedule from the banner lets subscribers reschedule in the portal. The same setting also switches on the default flow's delay offer, the Klaviyo delay link and the customer-account Reschedule action.